PRIVACY POLICY

This policy explains how the company LES PRES collects and uses the personal data of users of the website www.domaine-de-miegessolle.com.

Data controller

The data controller for personal data is:

LES PRES
365 chemin de Cheyres
07460 Berrias-et-Casteljau

Email: contact@domaine-de-miegessolle.com

This address can be used for any questions regarding personal data or to exercise your rights.

Collected data

When you use the contact form, contact the Domaine, or make a reservation, the following data may be collected:

  • full name ;
  • email address ;
  • phone number;
  • content of your request;
  • dates and information related to the stay;
  • information required for booking and payment;
  • technical data related to site navigation.

Data usage

Data is used to:

  • responding to information requests;
  • preparing and sending commercial proposals;
  • managing bookings and stays;
  • managing customer relationship follow-ups;
  • complying with accounting, tax, and legal obligations;
  • improving and securing site functionality;
  • measuring site traffic, where the user has provided consent;
  • sending marketing communications where the user has provided consent.

Legal basis

Processing is carried out, depending on the case, on the following bases:

  • the implementation of pre-contractual measures taken at the customer's request;
  • the performance of the booking contract;
  • compliance with the company's legal obligations;
  • the company's legitimate interest in responding to inquiries and securing its website;
  • the user's consent for marketing communications and certain third-party measurement tools or content.

Data recipients

Data is accessible only to the individuals and service providers who need it to manage inquiries, bookings, and stays, including:

  • the managers of the Domaine de Miegessolle;
  • the concierge service;
  • the online booking provider;
  • technical service providers necessary for the operation of the site and the booking process.

Personal data is neither sold nor rented to third parties.

Retention periods

Inquiries that do not result in a booking are kept for a maximum of one month after the last exchange.

When a user agrees to receive marketing communications, their contact details may be kept until they withdraw their consent, and for a maximum of three years after their last active contact.

Data relating to bookings, contracts, payments, and invoices are kept for the periods required by applicable accounting, tax, and legal obligations.

Marketing Communications

Contact details provided for general inquiries are not automatically used to send marketing offers.

Users may opt in to receive occasional offers and news from the Domaine by checking a specific, optional, and unchecked box.

They may withdraw their consent at any time by writing to:

contact@domaine-de-miegessolle.com

Data Subject Rights

In accordance with applicable regulations, you have the following rights:

  • right of access to your data;
  • right to rectification;
  • right to erasure;
  • right to restrict processing;
  • right to object;
  • right to data portability, where applicable;
  • right to withdraw your consent at any time.

You may exercise your rights by writing to:

contact@domaine-de-miegessolle.com

Proof of identity may be requested only in the event of reasonable doubt regarding the identity of the requester.

You may also file a complaint with the Commission nationale de l’informatique et des libertés (CNIL).

Security

LES PRES implements reasonable measures to protect personal data against loss, unauthorized access, modification, or disclosure.

Third-party services

The site may use services provided by third-party vendors, including:

  • Webflow for site operation and hosting;
  • Open Pro for online booking;
  • Google Analytics for audience measurement;
  • Google Maps for displaying maps;
  • YouTube or Vimeo for displaying videos;
  • a messaging or contact tool.

Some of these services may process data outside the European Union. Their activation is subject to user consent where required.

To change your preferences regarding these services, use the “Manage my cookies” link available at the bottom of the site.

Last updated: July 2026.